Rental Heroes Integration

  • Last updated on September 12, 2024 at 2:28 AM

Summary

Rental Heroes' AI-powered chatbot 'Alex' communicates directly with your tenants to handle everyday requests and issues. He is available 24/7 on Messenger and soon WhatsApp. For more information on Rental Heroes, visit the Rental Heroes website. 

This article will provide an overview of: 

Rental Heroes Integration Overview

Rental Heroes chatbot 'Alex' helps with tenant requests and issues such as:

  • “When is my rent paid to?”
  • “I have an urgent out of hours repair”
  • “I’d like to add a tenant to my lease”

Let Alex take care of the day-to-day transactional communications. When a tenant request requires more information, the Rental Heroes Integration shares tenancy details from information in Property Tree.

Administrators in Property Tree can activate the Rental Heroes Integration to sync important information with Rental Heroes. This integration will sync with the following Property Tree information:

  • Property information
  • Tenancy information
Note: You must have an account already set up with Rental Heroes before it can be activated in the Property Tree Partner Gateway.

Activate Rental Heroes Integration

The Rental Heroes Integration can be activated in the Property Tree Partner Gateway:

  • Configuration > Integrations > Partner Gateway
  • Click to 'Activate' Rental Heroes Property Manager's Assistant from the Partner Gateway options

  • You will then be required to tick the checkbox and accept the Legal Terms, to proceed with the activation

Once the Legal Terms have been accepted, contact Rental Heroes to advise them the Integration with Property Tree has been activated. 

Rental Heroes will then be able to help support you with their application:

Deactivate Rental Heroes Integration

Deactivation of the Rental Heroes integration in Property Tree can be done through the Partner Gateway. Go to:

  • Configuration > Integrations > Partner Gateway
  • Click to 'Deactivate' Rental Heroes Property Manager's Assistant from the Partner Gateway options

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