Inspection Integrations (API)

  • Last updated on October 29, 2024 at 3:48 AM

Summary

Learn how inspection integrations via API can streamline your inspection workflow. We'll help you understand inspection APIs, discover the app providers available and more.

Covered in this article:

Inspection API Overview

An API (Application Program Interface) is a list of formatted commands that one program can send to another. This is used so that individual programs can communicate with one another directly and use each other's functions.

Property Tree's Inspections API, allows information to pass securely between Property Tree and 3rd party Inspection Applications, making the end to end process of scheduling, completing, reporting and communicating inspections quick and efficient. 

Inspection API Prerequisites 

You must have an account already set up with the inspection app provider before the API can be activated in the Property Tree. Only users with administrator access can activate the application API key. 

If you have several trusts set up within Property Tree and are going to integrate with an inspection application, we recommend you speak to your inspection application provider to confirm if they support one API subscription across multiple trusts.

Inspections App Providers

Your inspections app provider will provide support for you when required.

If you would like to use Property Tree's Inspections API and your preferred provider is not listed, have them contact us.

Data Sent by Property Tree

Property Tree sends the following data:

  • A list of inspection summaries from Property Tree based on a date range (from Managements > Inspections Summary) which includes the date, time and description of each inspection
  • The contact details of the related owner and tenant of the property

Data Received by Property Tree

Property Tree can receive the below data:

  • An updated inspection date/time. You can change those details using your inspection application and update Property Tree (As long as the inspection is not conducted, closed or cancelled)
  • The inspection report generated can be sent directly to Property Tree. When you have done this, the inspection status in Property Tree will change to conducted, (it cannot be sent when the status is closed or cancelled)
  • An automation triggered to charge the event driven fee for Inspection Closed, if there is one

Note: This differs depending on your inspection provider. Please contact your provider to confirm what data is sent back to Property Tree.

FAQs

Do I need to pay to use this feature?

Property Tree Integration is FREE! Contact your chosen inspections app provider to find out their charges.

Why am I having difficulty saving my inspection reports into Property Tree?

Ensure that the document that you are saving is less than 30MB and that it of a standard document type available in Property Tree.

Does our inspections app offer a two way integration?

Yes. You can pull inspection information from Property Tree into your inspection application. Once the inspection is complete, a report can be generated within your Inspection Application and synchronised back into Property Tree.

How do I deactivate my Inspections Application?

All you need to is click on Generate Key again on the same inspection application to cut out the integration. If you are looking at changing application providers, simply hit generate key with another provider and email through the key.

My Routine Inspection Reports are showing the incorrect Lease Dates, why?

In some cases, the tenant ID gets duplicated in the API when changes are made to a tenancy in Property Tree.  Check your 3rd party inspection app admin section to see if there is a duplicate tenant and proceed to archive the tenant id which holds the older information. Contact your inspection app provider for more information.

Get started

For instructions on how to activate this integration click here.