July 2019

Dashboards 

Users will now have access to five new customisable dashboards, Agency, Arrears, Leases, Vacancies and Accounts, each with comprehensive information about key statistics and functions in the office. Users will have the ability to apply filters and drill down into dashboard statistics.

Tenancy Schedule

Users with the Commercial Module activated will now have access to a new Tenancy Schedule Report. The report will allow Commercial Property Managers to clearly identify and report on key lease, rent and bond information.

Ownership Statements

When an ownership statement is generated for printing, creditor invoices can now be attached for printing providing it is PDF format.

Pay Ownership 

Additional Filters have been added to the Pay Ownership Screen, allowing users to search via Ownership Name as well as transaction details.

Commercial Tenancy Profiles

Commercial Tenancies, where the owner is registered for GST, will now display rent and budgeted outgoings inclusive and exclusive of GST.

Inspection Status

A new filter “In-Progress status” has been added to inspections and will be clearly displayed on all inspections that are Proposed, Tentative, Confirmed or Conducted.

Work Order

Personal mobile numbers currently showing in work orders will now be replaced by the agency contact number pulled from Company Details.

June 2019

Key Registration

You can now use a mixture of alpha and numeric characters when assigning a key number to a property profile.

Bulk Update of the Ownership Statement Style

If you would like to updated your owners from one statement style to another statement style, you can now easily do so in a bulk update process.

Vacant Commercial Property - Ownership Statement

The compact ownership statement will no longer incorrectly show an information line in relation to the Effective Paid to Date when the property is vacant. This applies to future generated statements only.

Ownership GST Component - Archived Commercial Property

The GST status of an ownership with a commercial property can now be updated, when no active tenancies are attached.

Updating Pay Ownership Amount

The amount to be paid to the owner will update in real time when a creditor invoice is outstanding, and an admin fee is removed.

Recurring Transactions Using Safari

You can process recurring transactions within Property Tree when using a Safari browser.

May 2019

Ownership Statements

Basic and One Per Page Ownership statement styles will now have Agency Contact details surfaced on the right hand side of the header making it easier for owners to find contact details and get in touch if need be.

Tenancy Fees

To streamline the Charge Tenancy Fee process and reduce manual communications, there is now a new workflow for charging tenancy fees. You will be able to charge tenancy fees, add or edit descriptions and amounts and send out tenancy invoices via email to notify tenants of outstanding items.  



Arrears Notices

For greater flexibility in managing arrears you are now able to configure your automated arrears notices to be triggered by the Period or Effective Paid to Date.


Statistics Report

Easily manage a Key Performance Indicator with the inclusion of the Average Weekly Management fee. You can also filter by Effective or Period arrears and select the number of days for which you would like the arrears statistic to display.

Account Categorisation

To enable more precise visibility of Average Management fees and to improve Business Intelligence reporting, there is now the ability to categorise Agency Income Accounts. e.g. Management Fee, Leasing Fee, Revenue Recovery and Other Revenue account types.

Commercial Arrears Reporting

Enhancements have been made to the commercial arrears report to more easily identify and track tenants in arrears. The report now has additional filters and allows the user to clearly distinguish between Tenancies in Rent/Outgoings arrears and Tenancies in Fee or Other Invoice arrears.

Tenancy Contacts

Users are now able to configure multiple Tenancy Contacts to automatically receive Tenancy Invoices and Tenancy Receipts independently of each other, providing the flexibility to communicate more effectively with your Tenants.

Invoice Due Dates

To streamline the process, new global configuration options are available to set the number of days a Tenant is given to pay a Tenancy Invoice and a Commercial Rent & Budgeted Outgoings Invoice.

Invoice Account Codes

When creating a linked Tenancy invoice from Create Creditor Invoice or Create Recurring Creditor Invoices, you are now able to select a tenancy invoice account code independently of the selected creditor invoice account code.  Income codes have been included to accurately report tenancy funds as income

Tenancies Vacating

Enhancements have been made to the Tenancies Vacating report, allowing users to better filter by Charge to Date or Move out Date. The report will now also link to the Property Profile, display Tenancy Held Funds and Vacate Credit Owed.

Information Audit Report

Changes to Recurring Invoices in Property Tree will now be reflected in the Information Audit Report.

Payment Files

ABA and BPAY payment files can now be generated on Android devices. 



April 2019

Commercial Inspections

You now have the ability to schedule and manage your commercial inspections using Property Tree. Automate inspection notices for Owners and Tenants, set up Automated Scheduling and Charge Fees. The new Bulk Edit feature is also available to edit and send communications in bulk.

This feature has been brought to you by 242 User Voice Votes. 

Edit Inspections in Bulk

To streamline the administration of inspections you can now update the Status, Date and Time of your inspections in bulk from the Inspection Summary Report. By using the Bulk Edit feature you are also able to simultaneously send multiple communications to tenants notifying them of upcoming inspections.


This feature has been brought to you by 242 User Voice Votes. 

Inspection Summary Report


To assist with bulk editing inspections we have update the Inspections Summary Report to filter by suburb, and address and suburb as separate columns in the report.

Recurring Invoices


Streamline business processes and reduce admin by making use of the new Recurring Invoices feature within Property Tree. Create Creditor, Tenancy or linked Tenancy and Creditor Recurring Invoices for both Residential and Commercial properties.

This feature has been brought to you by the 121 User Voice Votes.

Statistics Report Update


Enhancements have been made to our Statistics Report to allow you to further identify key performance indicators. The Report will now default as GST Exclusive when generated. You can opt to view it GST Inclusive or exclusive and will be able to view average weekly rent on the report.

This feature has been brought to you by 121 User Voice Votes

Tenant Download

Maitland Mutual Building Society payment files can now be processed in Tenant Download . Quicken Interchange File (QIF) format and the 3rd party payment (.PAY) file will be available to be processed. 

New Ownership Statement Style

A new compact ownership style is now available. Owners can easily identify Income, Expenses, Fees and Payments. Rent Income and Fees are summarised in this statement

Tenancies Vacating

The Tenancies Vacating report will now show all Tenancies Vacating or Vacated, not just those who are currently owing funds.

This feature has been brought to you by the 13 User Voice Votes. 

Invoice Processing

Unity Water Invoices and other invoices with non-visible characters in the file name are now able to be processed when entering creditor or tenancy invoices manually

Creditor BPay Payments

CBA and BankWest BPay customers can now upload a maximum of 200 BPay transactions without having Cheques and EFT payments count towards this maximum.

Invoice Genius Interface Update


The user interface for Invoice Genius has been updated. It will now be quicker and easier to process your barcoded and non-barcoded invoices.

Help Links Update

We are continuing to work on updating and streamlining how we provide you with assistance via our Need Help function. You will notice the removal of the question marks (?) from Property Tree as a part of this process. If you have any feedback please let us know here

Release Feedback

Would you like to give us feedback on Property Tree product releases? Click here to leave your thoughts and suggestions




February 2019


Bulk Mail Merge Filters

Add filters for tenants relating to Arrears and Inspections, plus for Creditors that have open quote requests and open work orders when using the Bulk Mail Merge function.

This feature was brought to you by the 157 votes on User Voice

Outgoing Emails

Send a copy of emails sent from Property Tree to any other recipient.

This feature was brought to you by the 250 votes on User Voice

Direct Debit

You can now configure the direct debit feature to see and debit rent and invoices due up to 30 days in advance.

Ownership Payments

The ability to split payments between multiple owners has been updated to include two decimal places, allowing easier and more exact equal payments

This feature was brought to you by the 21 votes on User Voice

Need Help

You may notice some changes to the Need Help function within Property Tree whilst we move all information you need into one central location. If you have any feedback during this process please click here

Release Feedback

Would you like to give us feedback on the Property Tree product release this month? Click here to leave your thoughts and suggestions


January 2019

Auto Inspection Scheduling

At the time a vacate date is added to the tenancy profile, and auto inspection scheduling is enabled, an alert will appear confirming the vacate date, the next scheduled inspection, a reminder to review and cancel the inspection, if appropriate, plus the next steps with routine inspection scheduling

This feature is brought to you by the 346 votes on User Voice

Document Management

The documents area within Owner, Property, Tenant and Creditor profiles has been enhanced. Easily personalise, sort and filter files plus view and export your files. All invoices processed through Property Tree will automatically add to the documents area in the Property and Owner profiles

Maintenance Job Reporting

View and export reports on all Maintenance and Jobs entered into Property Tree regardless of status

This feature is brought to you by the 238 votes on User Voice

Ownership Funds Report

A new report is available providing a detailed breakdown of funds across all Ownerships including withheld funds and unknown funds

This feature is brought to you by the 96 votes on User Voice

Owner Payment Reference Field

The owner profile payment option, for Australian based customers, has been updated to include a reference field that will appear on the agency ABA file and the owner's bank statement

Direct Debit Tenant Fees

Outstanding tenancy fees will now show on the direct debit batch, along with rent and invoices owing, allowing for the fee to be paid by direct debit

Allocating Partial Payments using Tenant Download

Allocation rules for Tenant Download has a new option ‘Match and allocate balance to Held for Tenancy’. This will send funds automatically to Held for Tenancy when all other allocation rules have not been matched

Reporting Duplicate Links

All reports are now located in the Trust & Reports page of Property Tree and reminders of the relocation has been removed

Direct Deposit Clearance Days

The option to add clearance days to funds paid by direct deposit has been added

Creating Receipts

Click on 'Create a Receipt', your cursor will appear directly in the Search field

Bond & Deposit Summary Report

The exportable field ‘Held by Authority’ has been reinstated and added to the columns options

Duplicate Receipt Description

When reprinting a receipt, the wording at the bottom right hand side corner of the receipt has been updated to say “Receipt Copy”

Management Authority Overview

The filtered results in the Management Authority Overview will now reflect correctly

Google Address Validation

A validated address entered into the Property search field will save without error

Auto Communications - Arrears

In some cases, the auto communication for arrears sent on the 7 day trigger was not working, this has been fixed

Preferred Contacts Method

A tenancy contact having two email addresses set as the preferred contact method will now only appear once on reports