What can Owners and Tenants do and see?
Features of Owner & Tenant Portal
See how your Owners can use the Owner Portal
See how your tenants can use the Tenant Portal
Access to Statements and Receipts
Owners and tenants can access the statements, ledgers, receipts and invoices that you have created for them within Property Tree.
Add and view Maintenance Requests
Owners and Tenants can create maintenance requests and view their progress. Owners can choose a quote and approve the maintenance job.
Owners can view Rental History
Allowing them to see a full history of Rental Increases.
Tenants can Manage Inspections
Tenants can accept scheduled Inspections or propose a new time and date.
Communicate with your owners and tenants through Owner & Tenant Portal using direct messages. Messages are organised like conversations so you don't need to rummage through your inbox to make sense of it all.
NOTE: the email notifying the owner/tenant or a portal message is from firstname.lastname@example.org and is a no-reply email address. The owner/tenant must reply through the portal or directly to the property manager
Links to attachment
Messages from Property Tree to Owner & Tenant Portal users will include a link to any attachments so that the user can quickly click to see the attachment without having to login to the portal.
All under one roof
If you have an owner who is also a tenant, they will be able to see all of their information in one place. Better yet if the owner has another property managed by another agency using Property Tree, they will also be able to see that property's details as well.
Owners and Tenants have access to the Portal Knowledge Base, which they can access anytime when using the Owner & Tenant Portal. It is designed to help them use the feature and understand the information available, such as ownership statements and tenancy ledgers.
TIP: Share the benefits of Owner & Tenant Portals with your owners & tenants. Send them a link to the relevant video, see links below: